How do I get access to the YipitData portal?
Your account must first be created before you can log in.
To request an account:
Reach out to your YipitData contact directly, or
Email us at customers@yipitdata.com
Note: Some organizations have internal Admins who manage YipitData access requests. If you’re unsure, contact us and we’ll help route your request.
Having trouble accessing your account? Follow the steps below to troubleshoot.
Step 1: Determine Whether You’ve Logged In Before
If you have logged in previously:
Go to:
Important: Please ensure you are using app.yipitdata.com and NOT portal.yipitdata.com, as we recently updated the login URL. portal.yipitdata.com is now exclusively associated with YipitData's investor business.
Enter your work email address and password.
Forgot your password?
An email to reset your password will only be sent if your account has already been activated using the original activation email.
Click “Forgot Password”
Enter your work email address
Check for a password reset email from:
Sender: customers@yipitdata.com
Subject: YipitData Portal - Reset password
Not seeing the password reset email?
An email to reset your password will only be sent if your account has already been activated using the original activation email.
Please:
Check Inbox, Spam, Junk, and Quarantine folders
Confirm whether you previously activated your account
If unsure, contact your YipitData representative
Not sure whether you’ve logged in before?
Ask your YipitData representative to confirm:
Whether your account has already been created
Whether your account has been activated
When your YipitData account has been created, proceed to Step 2.
Step 2: Check for Your Activation Email
Before logging in for the first time, you must activate your account using the activation link sent by YipitData.
Please look for an email with:
Sender: customers@yipitdata.com
Subject: Welcome to YipitData!
Please check:
Inbox
Spam/Junk folders
Email quarantine (if applicable)
Step 3: Request a Resend (If Needed)
If you cannot locate the activation email, ask your YipitData contact to resend your account invitation.
Step 4: Contact Your Internal IT Team (If Issues Persist)
In some cases, your organization’s email security settings, firewall, or browser policies may interfere with portal access.
You may need to involve your IT team if:
You are not receiving emails from YipitData
You can log in, but portal pages appear blank or fail to load
Ask your IT team to:
Check email quarantine and spam filtering logs
Whitelist emails from @yipitdata.com
Review firewall/security settings that may block YipitData access
If you are not seeing emails from YipitData or pages appear blank after login, please ensure your organization's IT team has allow-listed the below on their firewall/network filters:
*.yipitdata.com
*.yipit.systems
*.sigmacomputing.com
cdn.platform.openai.com
api.openai.com
unpkg.com
*.intercom.io
*.intercomcdn.com
cdn.pendo.io
data.pendo.io
browser-intake-datadoghq.com
Still Need Help?
If you’ve completed all steps above and are still experiencing issues:
Contact your YipitData representative directly, or
Email customers@yipitdata.com